Quest Health Reviews

"Questhealth.com" offers a variety of lab tests and blood tests that can be ordered online. These include tests for allergies, heart health, sexual health, and more. Some of the popular tests available for purchase include the Men's Hormone Test Panel — Expanded, Tuberculosis Blood Test, Hemoglobin A1c Test, Testosterone Test — Men's, Comprehensive Metabolic Panel (CMP), Thyroid TSH Function Test, Prostate Screening (PSA), Vitamin D Test, Cholesterol (Lipid) Panel, Iron, TIBC & Ferritin Panel, Complete Blood Count (CBC), and Autoimmune Screening Test (ANA with Reflex).

In addition to these, there are also categories for Hormone Tests, Allergy Tests, Women's Health, and Men's Health. These tests help in understanding overall wellness, fertility, menopause, thyroid, and more.

The process of using "Questhealth.com" involves buying a lab test, scheduling an appointment for sample collection at a nearby Quest Diagnostics location, and getting fast results online. As part of the purchase, there is an option to discuss the results with an independent physician. Treatment options may also be available.

There is also an alternative means to diagnostic testing with "Questhealth.com" which includes in-person and in-home sample collection, home collection kit, and at-home test. This service is available for an additional fee. After the purchase, Quest Mobile will contact to schedule an in-home sample collection appointment. A Quest Mobile phlebotomist will collect the sample and deliver it to Quest Diagnostics. The results are then accessible online.

Please note that the prices and availability of tests may vary. It is recommended to check the website for the most accurate and up-to-date information.

Questhealth.com has a detailed return and shipping policy. For in-person tests, customers have 60 days to cancel their purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. However, there is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are nonrefundable as well. Refunds are processed within 7-14 business days.

For home collection kits that can be used and resulted at home, these kits cannot be canceled and are nonrefundable. For all other home collection kits with lab processing and resulting, customers have 60 calendar days prior to activating the kit to cancel the purchase and receive a refund. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees.

In terms of shipping, customers are required to return the sample to Quest Diagnostics using the prepaid return envelope included with the kit. After the lab receives the sample, Quest Diagnostics will perform the testing and provide the results online. Customers have the option to discuss their results with an independent physician at no extra cost. It's important to note that the kit must be activated or the lab cannot test the sample. This activation is done by entering a unique activation code on the Questhealth.com website.

To activate a kit on Questhealth.com, follow these steps:

1. Purchase a test eligible for home collection on questhealth.com.
2. Receive the kit and follow the instructions printed on the inside of the lid.
3. Log in and activate the kit by entering the unique activation code at questhealth.com/activate. It's important to note that the lab cannot test the sample if the kit is not activated.
4. Follow the sample collection instructions provided with the kit. After the sample collection, the results will be accessible online. Remember, do not activate the collection materials until the day the specimen is going to be collected. The activation code is an 11-character code located above the barcode on the activation card included with the materials. If the activation card does not include a barcode, please contact the service center at the phone number listed in the collection instructions.